Effective Date: February 14, 2024

This Privacy Policy outlines how Big Pond Podcasts (“we”, “our”, “us”) collects, uses, and discloses information through our website, client portals, services, and applications (collectively, the “Services”). By using our Services, you agree to the collection, use, and disclosure of information as described in this policy. If you do not agree, please refrain from using the Services.

1. Scope of This Privacy Policy This policy applies to all information collected by Big Pond Podcasts through our Services, including information provided by users and information obtained from third-party sources. It does not apply to third-party websites or services that we do not own or control.

2. Information We Collect We collect various types of information to provide and improve our Services, including:

a. Personal Information Personal Information is information that can identify you as an individual, such as:

• Name
• Email address
• Telephone number
• Address
• Social media handles
• Payment or banking information (managed by third-party payment processors)

b. Account Information If you create an account, we collect information such as your username, password, and any additional information you choose to provide.

c. Usage Data We collect data on how you interact with our Services, including IP addresses, browser type, pages visited, and time spent on our website. This helps us improve our Services and understand user preferences.

d. Cookies and Tracking Technologies We use cookies to personalize your experience and understand usage patterns. You can control cookie preferences through your browser settings.

e. Aggregate Information We collect non-identifiable aggregate data for research, analysis, and to enhance our Services.

3. How We Use Your Information We use your information for various purposes, including:

• To provide, operate, and maintain our Services
• To personalize your experience
• To communicate with you about updates, promotions, and new features
• To process transactions securely
• To comply with legal obligations and resolve disputes
• To improve and enhance our Services using data analytics

4. Sharing Your Information Your information may be shared in the following ways:

• With Consent: When you provide your consent to share information for a specific purpose.
• With Service Providers: We may share your information with trusted partners who assist in our operations, such as payment processors and analytics providers.
• For Legal Reasons: To comply with applicable laws or respond to valid legal requests.
• Business Transfers: If Big Pond Podcasts undergoes a merger, acquisition, or asset sale, your information may be transferred as part of the transaction.

5. Data Security We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we will notify you of any significant data breaches as required by law.

6. Retention of Information We retain your information as long as necessary for the purposes outlined in this policy and to comply with applicable legal and regulatory requirements. You may request data deletion by contacting us at creators@bigpondpodcasts.com.

7. Your Rights You have rights regarding your Personal Information, including:

• Access and Update: You can access or update your Personal Information through your account settings or by contacting us.
• Opt-Out: You may opt-out of receiving promotional communications by following the unsubscribe instructions in the communication or contacting us directly.
• Data Deletion: You can request the deletion of your Personal Information by reaching out to us at creators@bigpondpodcasts.com.

8. Children’s Privacy Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. California Privacy Rights If you are a California resident, you have the right to request information regarding the categories of personal data shared with third parties for marketing purposes. Contact us at creators@bigpondpodcasts.com for such inquiries.

10. Third-Party Services Our Services may link to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage users to review the privacy policies of any linked websites.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Your continued use of our Services after any changes indicates your acceptance of the new terms.

12. Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: Email: creators@bigpondpodcasts.com
Address: 805 Oak knoll circle, Mount Juliet, TN, 37122